Welcome to the website of Aero Air Services, LLC ("Aero Air Services," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of hvacbyaero.com (the "Site") and the services, content, and tools made available through it, including our online booking feature. By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

Our Services

Aero Air Services provides commercial heating, ventilation, and air conditioning (HVAC) services, including repair, installation, maintenance, and air quality solutions. Information on the Site is provided for general purposes; the specific scope, pricing, and schedule of any work will be confirmed in a written estimate, service agreement, or work order between you and Aero Air Services.

Online Booking and Service Requests

The Site allows you to request or schedule service through an online booking tool. Submitting a booking request does not by itself create a confirmed appointment; we will confirm scheduling by phone, email, or text message. You agree to provide accurate, current, and complete information when requesting service, and to update it as needed so that we can reach you and perform the requested work.

SMS/Text Messaging Terms

Aero Air Services, LLC will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

Message and data rates may apply, and message frequency varies. You can unsubscribe at any time by replying STOP, and you can get help by replying HELP. Consent to receive text messages is not a condition of purchasing any goods or services.

Acceptable Use

You agree to use the Site only for lawful purposes. You may not use the Site to transmit anything unlawful, harmful, or fraudulent; attempt to interfere with the Site's operation or security; or copy, scrape, or reproduce Site content for commercial purposes without our written permission.

Intellectual Property

The Site and its content — including text, graphics, logos, and images — are the property of Aero Air Services, LLC or its licensors and are protected by applicable intellectual property laws. You may view and print Site content for your own informational purposes; any other use requires our prior written consent.

Disclaimers

The Site and its content are provided "as is" and "as available" without warranties of any kind, express or implied. While we work to keep Site information accurate and current, we do not warrant that the Site will be error-free, uninterrupted, or free of harmful components, or that information on the Site is complete or current. Nothing on the Site constitutes a binding offer; all work is subject to a confirmed estimate or agreement.

Limitation of Liability

To the fullest extent permitted by law, Aero Air Services, LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Site. Nothing in these Terms limits any warranty or liability terms set out in a signed service agreement between you and Aero Air Services, or any liability that cannot be limited under applicable law.

Third-Party Links and Tools

The Site may contain links to third-party websites or use third-party tools (such as scheduling software). We are not responsible for the content or practices of third parties, and your use of their services is subject to their own terms and policies.

Changes to These Terms

We may update these Terms from time to time. The "Effective Date" above reflects the date of the latest version. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict of law principles.

Contact Us

Aero Air Services, LLC
265 Parkway 575, Woodstock, GA 30188
Phone: (888) 409-AERO (2376)
Email: info@hvacbyaero.com